Shipping and Processing
- We ship nationwide orders on Thursday for delivery early day on Friday.
- We do not ship nationwide on Fridays, or holidays.
- During instances of higher than usual volume, processing times are subject to change.
- Once your package has been sent, you will receive and email with the tracking link. It may take a couple of hours for your tracking number to appear in their carrier tracking system.
- Shipments can only be delivered to a street address within the United States, not to a PO Box.
- Lyfestyle Catering is not responsible for delays in delivery times due to incorrect or incomplete addresses. If you notice that there is a mistake with your address and your package has already been sent contact the carrier and attempt make the required address change, or request that the package be held for pick up as we cannot change an address once the package has been sent.
- Shipments that are returned due to incorrect information will be subject to a reshipment charge.
- We are not responsible in the event the business is closed or if the recipient is not available to receive the package when delivered.
- A signature may be required for delivery at the discretion of the driver, or the driver may hold a package at their discretion if there is no secure place to leave the package.
- We cannot be responsible for theft or damage to packages left outdoors resulting from a delivery where no one is able to receive the package.
- Estimated delivery timelines do not take unexpected weather delays into consideration, which may affect shipping and arrival dates, if we see that these delays may be possible, we will contact you to change/discuss your order.
- If your package says that it has been delivered but is not at your delivery address, please contact the carrier directly with your tracking number so that they may help you locate the package.
- We do not have any extra information on the whereabouts of your package.
- For other shipping or tracking questions once a package is in transit please contact the carrier directly.