FAQs


Q. How often are your meals cooked?
A. All our meals are cooked fresh on a daily basis.

Q. I have Celiac. Do you offer gluten-free meals?
A. Gluten-free meals are available on request.

Q. I get bored easily. How often do you change your menu?
A. Our menu changes on a weekly basis although we do rotate certain "favorites".

Q. I'm allergic to (insert allergy here). Can you alter the menu to accommodate my allergies?
A. Exceptions can be made for most food allergies or dislikes.

Q. When will I see next week's menu?
A. New menus are posted on our website, Instagram and Facebook page by Saturday night.

Q. Are they also available online?
A. Weekly menus can viewed and printed at www.lyfestylecatering.com

Q. I'm a on the move type of person. What if I need to cancel a meal?
Cancellations must be made via phone or email by Sunday evening or 48 hours in advance of any meal (excluding HCG) being canceled. Meals of the HCG program cannot be cancelled or refunded.

Q. When will you charge my credit card?
A. All credit card accounts are charged on Wednesdays.

Q. What if I have to step out? What will the driver do with my food?
A. If for any reason someone is not available to receive the food, a cooler bag should be left at the door with a ice pack.

Q. What is Phase 1?
A. Phase 1 consists of 4 oz. of protein plus vegetables. Extra food for Phase 1 is 6 oz. of protein plus vegetables. Since Phase 1 is carb restricted, we recommend staying on this phase for at least 2 weeks; however you may choose to stay on Phase 1 as long as you like.

Q. What is Phase 2?
A. Phase 2 consists of 4 oz. of protein plus either vegetables or low carb starches such as brown rice, sweet potatoes or whole-wheat pasta. Extra food for Phase 2 is 6 oz. of protein plus either vegetables or low carb starches such as brown rice, sweet potatoes or whole-wheat pasta. We recommend starting on Phase 1; however, you may choose to begin with Phase 2.

Q. Do you deliver in my area?
A. Lyfestyle Catering currently delivers to the following areas: Brickell, Coconut Grove, Coral Gables, Cutler Bay, Homestead, Doral, Kendall, Key Biscayne, Pinecrest, Miami Beach, South Beach, South Miami, West Miami, Sunny Isles, Aventura, Hallandale Beach. If you are interested in receiving our meals and don’t see your area covered here, please contact us.

Q. Do we ship out of Florida?
Yes, we do! We ship our HCG meals nationwide (U.S only) *Alaska, Hawaii and Puerto Rico are part of our shipping zone at extra cost.

 Q. How do you ship?
We ship our HCG meals in custom made insulated boxes with a minimum of two frozen ice pack to keep the meals fresh while in transit.

 Q. What is your processing time? 
We only ship nationwide orders on Thursdays. We do not ship nationwide on holidays.

Q. What is the cut off time for nationwide shipping?
Orders cut off time for nationwide shipping is 11:59 AM EST on Saturdays and will ship on the following Thursday excluding holidays. During instances of higher than usual volume processing times are subject to change.